Privacy Policy

1. Introduction

At Hooked Visuals, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website or services.

​

2. What Information We Collect

We may collect the following types of personal information when you interact with our website or contact us:

• Full name

• Email address

• Company name

• Project details submitted via contact form

• Any attachments or files you choose to upload

• Your IP address and browser type (for analytics)

We do not collect sensitive personal data such as race, religion, or health-related information.

​

3. How We Use Your Information

We only use your information for the following purposes:

• To respond to your inquiries or service requests

• To manage and deliver agreed-upon design services

• To send project updates, quotes, and invoices

• To analyze website traffic (anonymously, for improvements)

We do not sell, trade, or rent your personal information to third parties.

​

4. Cookies & Analytics

Our website may use standard cookies to improve user experience and gather anonymized traffic data via tools like Google Analytics. You can disable cookies in your browser settings if you prefer.

​

5. Data Storage & Security

We store your submitted information securely and take reasonable precautions to prevent loss, misuse, or unauthorized access. Emails and files may be stored in secure cloud-based platforms (e.g., Google Workspace, Wix database).

​

6. How Long We Keep Your Data

We retain client project data for as long as necessary to:

• Complete your project

• Comply with legal or tax obligations

• Maintain records of client work (unless you request removal)

​

7. Your Rights

Under GDPR (if you’re located in the UK/EU), you have the right to:

• Request access to your data

• Ask us to update or correct incorrect information

• Request deletion of your data

• Withdraw consent for communication

​

To exercise any of these rights, contact us at:
📧 info@hookedvisuals.com

​

8. Third-Party Links

Our website may link to external sites. We are not responsible for the content or privacy practices of those third parties.

​

9. Policy Updates

We may update this policy occasionally to reflect changes in our practices or legal requirements. The updated date at the top will reflect the most recent revision.

​

10. Contact Us

For questions about this Privacy Policy or how your data is used:
📧 info@hookedvisuals.com

​